**Service Impacting Incident Alert**


Time of Incident:   Tuesday December 13, 2016 9:18 PM E.S.T. (U.T.C.-4)

 

Status:   RESLOVED

 

Impact: Some Subscribers may experience difficulty accessing certain websites from CloudConnect desktops and infrastructure for a period of 30 minutes beginning at 10:15 AM EST today.

 

Description:  A fiber cut has been detected with an upstream carrier.  Upstream carriers have resolved the issue through redundant paths.

 

Reference ID:   CC-20180511

 

Type of Event:    Service Impacting Incident

 

Ticket Status:   RESOLVED

 

 

 

Thank You for your Cooperation!